Friday, April 29, 2005

Memo to U-Haul: Join the 90s, plz, kthxbai

So, I dunno, 10 days ago I reserved a UHaul truck using their website for Sunday. I had to provide credit card info during the process on a page called "payment" and so I assumed I was, you know, paying for the truck.

Well, no.

I called today to double check, and, no, you can't prepay. It's impossible. Not online, not over the phone. Gotta pay in person.

So I had to scramble to Western-Union the money to my uncle down there, because they can't front the cash.

So, yeah, how hard is it to manage this process? Oh well, at least we didn't have to do it on Sunday when he was picking up the truck....

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